EMAIL MARKETING SERVICES

Email is consistently the highest-ROI channel in digital marketing. It is also the one most organizations underinvest in, and the one many agencies don’t execute well, leaving money on the table for their clients.

At 108 Degrees, we are a full-service email marketing agency specializing in elevating the value it brings to our clients. From lead generation to nurturing programs to building loyalty, we have spent more than two decades building, auditing, and rescuing email programs for B2B companies, nonprofit organizations, and the higher ed/ed tech industry.

We know what works because we have seen what doesn't. If you’re ready to level up your program, we can help.

WHAT WE DO

We handle every part of your email program, from strategy through execution.

WHO WE SERVE

For twenty-five years we’ve helped organizations in three sectors:

B2B Companies

Email is the connective tissue of the B2B buyer journey. Vital programs that include lead nurture sequences, sales enablement programs, newsletter strategies, post-event follow-ups, and re-engagement campaigns are what keep your brand visible through long sales cycles.

We work within your existing technology stack and can integrate your ESP with your CRM so sales and marketing are working from the same, current data.

Nonprofit Organizations

From journalism to public health to community-based organizations, all nonprofits need email for donor stewardship, annual giving campaigns, advocacy mobilization, lapsed donor reactivation and event communications. Usually with a lean internal team at the helm, advancing email programs requires outsourced expertise.

When you work with 108 Degrees, we design programs for sustainability, not dependency on outside support. 

Education

With more than 25 years of experience working with higher ed and advancing edtech, we know that prospective student recruitment, admitted student yield campaigns, alumni giving programs, continuing education enrollment, and internal stakeholder communications all require delicate expertise and sensitive audience needs.

We build segmented, personalized sequences triggered by interest, inquiry, application, admission, and enrollment milestones.

Real Clients. Real Results.

Most of our clients come to us when something is broken. That could mean lower engagement, deliverability issues or a program that just quietly stopped working. We help them turn it around, and here are just a few examples of what happens when we get involved.


A B2B client generated over $100,000 in new revenue from a targeted email campaign within the first three months of working together.


A nonprofit research organization achieved a 12% increase in click rate and a 26% decrease in unsubscribe rate after we audited and rebuilt their email program.


A luxury travel brand that was paralyzed by the pandemic lockdowns soon after launch was able to build loyalty, drive demand and leverage their audience’s desire to travel with their email program, resulting in bookings that exceeded all projections in the subsequent years after launch.

How We Work

Ready to work with us? Most client relationships start at one of three entry points.

Email Audit

Our Email Audit offers a comprehensive review of your current program. You receive an honest assessment of where you stand, benchmarked against industry standards, and a clear prioritized roadmap.

Once we have access to your account, your report and recommendations are ready within two weeks. There is no long-term commitment required, just expert advice from an honest perspective.

Defined Project

Just have one project you need done by an expert?

Whether that’s a campaign launch, platform migration, automation build, or list health intervention, set up a call to discuss it. We will scope and provide a clearly priced project that is delivered with a clear finish line.

Ongoing Strategic Partnership

If you’re looking for ongoing marketing support, we can handle some or all of your email marketing on a retainer basis. Our partnership clients receive strategy, execution, reporting, and ongoing optimization. You stay focused on running your organization while we keep the program moving. 

We don't require long-term contracts to start. And we will tell you honestly which entry point makes sense for where you are.

Mailchimp Pro Partner Since 2020

We are proud to be one of the very first members of Mailchimp’s Pro Partner program. This certification is the highest level that Mailchimp awards, and it requires demonstrated expertise, a track record of client outcomes, and ongoing engagement with the partner program. Not every agency qualifies, and we’re proud to be counted among the select few. Before this program, we were among the first agencies recognized as Mailchimp Experts by the platform, dating back to 2015.

What does that mean for you? As a Mailchimp customer working with us in any capacity, we can help you access priority support, provide early visibility into platform changes, and you’ll work with a team that knows Mailchimp from the inside out, not just the features listed on the pricing page.

If you are already using Mailchimp and not getting the results you expected, or just want to have someone on hand for when questions arise, let’s have a conversation. Most organizations use a fraction of what the platform can actually do, and we’re happy to show you how to get more out of it.

While Mailchimp is where we have the deepest certification, it is not the only platform we work in. If you are running on HubSpot, Salesforce Marketing Cloud, Klaviyo, ActiveCampaign, Constant Contact, Emma or another system, we can work within your existing stack or help you evaluate whether a change makes sense.

Check out this clip from Intuit Mailchimp’s 2024 Marketing Success Season where 108 Degrees Founder, MaryAnn Pfeiffer, appeared as a panel speaker on the topic of building brand loyalty.

Frequently Asked Questions

Ready to Talk About Your Email Program?

  • A Mailchimp Pro Partner designation indicates the agency has achieved the highest certification level that Mailchimp offers. This certification process requires demonstrated expertise, a record of successful client outcomes, and active participation in the partner program. As a Pro Partner, we have access to priority support, dedicated account resources, and early visibility into platform updates. 108 Degrees has been a registered expert in the platform since 2015, and we were one of the first Pro Partners welcomed into their program when it launched in 2020.

  • Absolutely. Mailchimp is our primary platform specialty, but since we’ve been doing this for over 20 years, we have experience across all major email service providers: HubSpot, Salesforce Marketing Cloud, Pardot, Marketo, Klaviyo, Constant Contact, ActiveCampaign and others. We evaluate platform fit based on each client's size, tech stack, budget, and goals. Our first loyalty is to our clients, we will tell you directly if a different platform would serve you better than the one you are on, or if you’re fine where you are.

  • Yes, we’re happy to offer consulting advice and audits to small companies and nonprofits, and we specialize in working with organizations who have an established baseline and are looking to elevate their campaigns or programs. Since we are a team, we can offer project management, creative skills as well as strategy and implementation, which tends to serve those who need either full outsourcing of their marketing program, or require the specialized niche of email industry expertise to compliment their marketing or comms team. 

  • Both, depending on your needs. Clients who only need specialized assistance come to us for defined projects (audits, platform migrations, campaign launches, automation builds) and those who need more well-rounded marketing support tend to prefer ongoing retainer engagements. Many clients start with a project and move into a longer-term relationship once they see results. We don't require long-term contracts to start.

  • We’re based in Windham, New Hampshire and many of our clients are located in the New England area, however email doesn’t have a ZIP code so we are happy to serve clients across the globe. We work actively with clients across the United States, Canada, Mexico and Western Europe and are happy to work with clients in other geographies who keep similar business hours.